Technical Communication:
Online Writing Style (Read Me First! 4)


Answer the questions in this quiz to see how well you've read and understood the chapter. Feel free to look up answers in the book and retake this quiz until you get all the answers right.

This quiz is based on Read Me First! A Style Guide for the Computer Industry by Sun Technical Publications (Prentice-Hall, 2003). ISBN: 0-13-142899-3.

When you're through, just click on Check answers to check your answers. If you want to start over, just click on Clear & restart.

Your name Your handle (use anything you wish; just repeat it exactly every time)
Which version of this course are you taking?

  1. When you provide context in online information, which of the following are you doing?
    Explaining the audience level of the current information so that readers can avoid material that is out of their depth.
    Showing how the current information fits into the broader topic and how it relates to same-level topics.
    Linking to prerequisites associated with the current topic so that readers have access to information they may lack.
    Linking to follow-on topics or tasks associated with the current topic.

  2. What happens to readers of online information when they lack context?
    They can't understand what they are reading.
    They become disoriented.
    They lack essential background information to understand what they are reading.
    They are unclear as to which hardware or software components the information they are reading applies.

  3. When you structure online information, you must balance which of the following?
    Scrolling and clicking
    Text and graphics
    Text and tables
    Scrolling and reading
    Clicking and reading

  4. Which organizational pattern makes use of the "clickable TOC"?
    Task map
    Flow diagram
    Inverted pyramid
    Hierarchy

  5. Which organizational pattern is characterized by layers information that include menus and submenus?
    Task map
    Flow diagram
    Inverted pyramid
    Hierarchy

  6. In online information, you're encouraged to minimize words, but is it okay to omit articles and other implicit words?
    Yes
    No

  7. Which of the following examples does not contain contextual information?
    Once you have configured the printer, print a test document.
    Print a test document to ensure the printer is set up correctly.
    For several years now, printers are equipped not only with printing capabilities but scanning and faxing capabilities as well.

  8. How many sentences per paragraph of online information does this chapter recommend?
    1-2
    1-3
    2-4
    3-5
    5-7

  9. How many words per paragraph of online information does this chapter recommend?
    25
    50
    75
    100

  10. What's the maximum number of items in a list in online information that this chapter recommends?
    5
    7
    8
    9

  11. Which of the following best defines jump list?
    A two-column table with the title of each section in the document in one column and corresponding descriptions of those sections in the other column.
    A paragraph with links to other sections in the online document.
    A vertical list with links to other sections in the online document.

  12. When you annotate a jump list, which of the following are you doing?
    You include title of the material that you are cross-referencing.
    You include title and topic of the material that you are cross-referencing.
    You explain the content of the material that you are cross-referencing.
    You explain the audience level of the material that you are cross-referencing.

  13. In online information, what's wrong with a cross-reference that uses the phrase "in the following section"?
    "Below" is preferred.
    Phrasing should include the title or topic of the cross-referenced section.
    Phrasing should include the page number on which the cross-referenced section begins.

  14. Which of the following is an example of a contextual cue?
    Directories have names defined by the owners of those directories.
    A directory is collection of files specified by the owner of that directory.
    When you are working with directories, you may also need to rename a directory.
    Use the mv command to rename a directory.

  15. In online information, which of the following is preferred when referring to information before and after?
    "Following" and "previous"
    "Above" and "following"
    "Next" and "below"
    "Above" and "below"



Information and programs by hcexres@io.com.