Strengthening Your Communication Skills

Perhaps the best place to begin strengthening your communication skills is with an honest assessment of where you stand. In the next few days, watch how you handle the communication situations that arise. Try to figure out what you're doing right and what you're doing wrong. Then, as you progress through this course in the months ahead, focus on those areas in which you need the most work.

This book has been designed to provide the kind of communication practice that will prepare you to get the job you want, to boost your chances for a promotion, to start your own business, or to succeed at whatever you choose to do in the future. As you proceed through this book, you'll meet many business communicators, such as Andy McMillen of Hallmark. Their experiences will give you an insight into what it takes to communicate effectively on the job.