Answer the questions in this quiz to see how well you've read and understood the chapter. Feel free to look up answers in the book and retake this quiz until you get all the answers right. This quiz is based on Business Communication (activebook 2.0) by John V. Thill and Courtland L. Bovee. When you're through, just click on SEND to check your answers. If you want to start over, just click on RESET! Your name Your nickname(which you created when you filled out the questionnaire for this course) Which version of this course are you taking? Classroom Online Other The command-and-control style of traditional management structures is ineffective in today’s fast-paced, e-commerce environment. True False Twenty percent of the information that travels along the company grapevine pertains to business matters. True False To minimize the impact of any crisis, expert communicators advise managers to communicate only when all of the facts are revealed. True False If you have successfully decoded a message, you have absorbed and understood the message. True False An audience-centered approach requires the speaker to maintain eye contact while speaking with audience members. True False When making ethical choices, you should ask yourself the following question: Is this message legal? Is this message balanced? Is this message feasible? All of the above Some companies lay out an explicit ethical policy by using a written _________ to help employees determine what is acceptable. code of ethics code of honor instructional code encrypted code When the accounting clerk collaborates with the purchasing clerk to investigate product pricing, this is an example of ______________ . downward flow upward flow horizontal flow vertical flow _______________________ carries information into and out of the organization. collaborative communication off-the-shelf communication external communication existential communication Click here to check your answers. Click here to wipe everything out and start over. Information and programs provided by hcexres@io.com.
Answer the questions in this quiz to see how well you've read and understood the chapter. Feel free to look up answers in the book and retake this quiz until you get all the answers right.
This quiz is based on Business Communication (activebook 2.0) by John V. Thill and Courtland L. Bovee.
When you're through, just click on SEND to check your answers. If you want to start over, just click on RESET!
Information and programs provided by hcexres@io.com.