Answer the questions in this quiz to see how well you've read and understood the chapter. Feel free to look up answers in the book and retake this quiz until you get all the answers right.

This quiz is based on Business Communication (activebook 2.0) by John V. Thill and Courtland L. Bovee.

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Which version of this course are you taking?	Classroom Online Other

1. When writing a report, you should always avoid discussing the limitations that have affected your conclusions. Otherwise you risk appearing unequal to the task you were assigned.
   True
   False
2. A _______ is a document requesting that a report be prepared.
   letter of acceptance
   letter of transmittal
   letter of authorization
   letter of account
3. The ________ indicates in outline form the coverage, sequence, and relative importance of the information in the report.
   table of contents
   list of illustrations
   letter of transmittal
   executive summary
4. In reports that use unfamiliar terminology, the introduction may include a brief statement presenting these terms and their definitions.
   True
   False
5. Both the title page and the title fly should include the title of your report, the name and address of your organization, and the date the report was submitted.
   True
   False
6. In the _______ of a report, you analyze what your findings mean.
   summary
   footnotes
   recommendations
   conclusion
7. The letter of transmittal that accompanies a formal proposal should always take the form of a good news message written according to the direct approach.
   True
   False
8. You have an ethical and legal obligation to cite all sources from which you have taken information.
   True
   False
9. In a formal proposal written for an audience that knows it's coming, you can skip a statement of the problem and begin with the overview of your approach: The audience knows its own needs and doesn't require you to restate them.
   True
   False
10. In the body of a formal proposal, the _________ section describes the organization's experience, personnel, and facilities in relation to the audience's needs.
    statement of qualifications
    proposed approach
    costs
    work plan
11. A ________ is a letter or memo soliciting a proposal or bid for a project.
    request for proposal
    request for authorization
    request for funding
12. You should proofread the text of your report as you go along, so that you won't have to do so at the end when you're trying to submit it on time.
    True
    False
13. An introduction to a formal report gives _________ when it discusses the factors the led up to the report.
    authorization
    sources and methods
    scope
    background
14. A(n) __________ contains materials related to the report but not included in the text.
    bibliography
    request for approval
    appendix
    index
15. When checking the visual aids of a report, you should ask all of the following questions except whether the visual is ____________:
    necessary
    within the overall color scheme
    accurate
    properly documented

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