Answer the questions in this quiz to see how well you've read and understood the chapter. Feel free to look up answers in the book and retake this quiz until you get all the answers right. This quiz is based on Business Communication (activebook 2.0) by John V. Thill and Courtland L. Bovee. When you're through, just click on SEND to check your answers. If you want to start over, just click on RESET! Your name Your nickname(which you created when you filled out the questionnaire for this course) Which version of this course are you taking? Classroom Online Other Which of the following is not a common problem that can cause poor organization of a message? taking too long to get to the point including irrelevant material getting ideas mixed up using brainstorming techniques The topic makes a statement about the main idea. True False Which of the following is not a strategy for defining the main idea? storyteller's tour outline random list question-and-answer chain Which of the following is not one of the headings of an FCR worksheet? facts findings conclusions recommendations All of the following are features of a good outline except: divides a topic into at least two parts restricts each subdivision includes complete sentences ensures that each group is separate and distinct You should use the direct approach when your audience is: eager and interested eager and displeased interested and displeased interested and neutral When rejecting someone's job application, it is best to use the direct approach. True False All of the following are good advice about tone except: Avoid pompous and obsolete language. Avoid humor. Avoid long sentences. Avoid preaching and bragging. Which of the following is not an abstract word? green progress tradition productivity Outlines should not be changed while you are composing your message. True False Which of the following are good strategies for using transitional elements? Use connecting words: nevertheless, however, in addition. Echo a word or phrase from a previous paragraph or sentence. Using a pronoun that refers to a previously used noun. All of the above are correct. Click here to check your answers. Click here to wipe everything out and start over. Information and programs provided by hcexres@io.com.
Answer the questions in this quiz to see how well you've read and understood the chapter. Feel free to look up answers in the book and retake this quiz until you get all the answers right.
This quiz is based on Business Communication (activebook 2.0) by John V. Thill and Courtland L. Bovee.
When you're through, just click on SEND to check your answers. If you want to start over, just click on RESET!
Information and programs provided by hcexres@io.com.