Evaluating Online Helps

To see the questions and choices, move your mouse pointer over the question topics in the first column.

Questions	Web editor (0 evaluators)	Telnet application (3 evaluators)	File archival software (1 evaluators)	File transfer application (0 evaluators)	Portable document software (0 evaluators)	Anti-spyware software (0 evaluators)	Movie-making application (0 evaluators)	Top-Style Lite (0 evaluators)	Creative WebCam (0 evaluators)
Task coverage	0	3.000	3.000	0	0	0	0	0	0
Task orientation	0	3.000	3.000	0	0	0	0	0	0
Scannable text	0	2.333	4.000	0	0	0	0	0	0
Topic titles	0	3.000	3.000	0	0	0	0	0	0
Understandable text	0	3.000	4.000	0	0	0	0	0	0
Readable formatting	0	3.000	4.000	0	0	0	0	0	0
Overall helpfulness	0	3.000	4.000	0	0	0	0	0	0
Comments		No task orientation Needs some sort of glossary for new users. Alot of first time users probably do not have the vocabulary to know where to look for the answers to their questions with this help. NOt Very well organized unless you know something about the system already. Bad for new users	Lacked a TOC, big problem!