Technical Communication:
Types of Technical Documents (Read Me First! 9)


Answer the questions in this quiz to see how well you've read and understood the chapter. Feel free to look up answers in the book and retake this quiz until you get all the answers right.

This quiz is based on Read Me First! A Style Guide for the Computer Industry by Sun Technical Publications (Prentice-Hall, 2003). ISBN: 0-13-142899-3.

When you're through, just click on Check answers to check your answers. If you want to start over, just click on Clear & restart.

Your name Your handle (use anything you wish; just repeat it exactly every time)
Which version of this course are you taking?

  1. Which of the following is the type of document for people who need information on technical functions and features of big server systems in order to set up and administer them?
    Documentation set plan
    Document plan
    Release notes
    Installation guide
    System overview guide
    Service manual
    System administration guide
    User's guide
    Reference guide
    White paper

  2. Which of the following is the type of document that describes characteristics of a specific document in product library?
    Documentation set plan
    Document plan
    Release notes
    Installation guide
    System overview guide
    Service manual
    System administration guide
    User's guide
    Reference guide
    White paper

  3. Which of the following is the type of document that tells readers how to use the features of a software product?
    Documentation set plan
    Document plan
    Release notes
    Installation guide
    System overview guide
    Service manual
    System administration guide
    User's guide
    Reference guide
    White paper

  4. Which of the following is the type of document that describes the overall characteristics of the library (group of documents both print and online) that ships with a hardware or software product?
    Documentation set plan
    Document plan
    Release notes
    Installation guide
    System overview guide
    Service manual
    System administration guide
    User's guide
    Reference guide
    White paper

  5. Which of the following is the type of document that is used by personnel to maintain and troubleshoot large-scale computer equipment?
    Documentation set plan
    Document plan
    Release notes
    Installation guide
    System overview guide
    Service manual
    System administration guide
    User's guide
    Reference guide
    White paper

  6. Which of the following is the type of document that provides details about programming languages, commands, registers, and other such entities and that is usually organized in alphabetical order?
    Documentation set plan
    Document plan
    Release notes
    Installation guide
    System overview guide
    Service manual
    System administration guide
    User's guide
    Reference guide
    White paper

  7. Which of the following is the type of document that is for people who do the initial setup for hardware or software products so that others can use those products?
    Documentation set plan
    Document plan
    Release notes
    Installation guide
    System overview guide
    Service manual
    System administration guide
    User's guide
    Reference guide
    White paper

  8. Which of the following is the type of document that is for people who set up, maintain and troubleshoot software activities on computers and networks?
    Documentation set plan
    Document plan
    Release notes
    Installation guide
    System overview guide
    Service manual
    System administration guide
    User's guide
    Reference guide
    White paper

  9. Which of the following is the type of document that provides new-product information before regular documentation is available?
    Documentation set plan
    Document plan
    Release notes
    Installation guide
    System overview guide
    Service manual
    System administration guide
    User's guide
    Reference guide
    White paper

  10. If you work for Sun Technical Publications, how should you paginate major sections like prefaces, TOCs, chapters, appendixes, glossaries, and indexes in printed material?
    Start on a right (odd-numbered) page.
    Start on a right (even-numbered) page.
    Start on a left (odd-numbered) page.
    Start on a left (even-numbered) page.
    Start on the next available page regardless of whether it is right or left or even or odd.

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