100% UPTIME SLA
IO PROVIDES A 100% UPTIME SERVICE LEVEL AGREEMENT (SLA) ON POWER AND COOLING SYSTEMS, FIRE DETECTION AND SUPPRESSION SYSTEMS, NETWORK INFRASTRUCTURE, AND ACCESS CONTROL SYSTEMS.
For customers who deploy dual-corded environment, IO has a 100% uptime service level objective.
IO will maintain an ambient temperature of approximately 72 degrees Fahrenheit.
IO will maintain an ambient humidity level of approximately 25%
For customers who deploy dual-network feed, IO has a 100% uptime service level objective.
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FOR A COPY OF IO’S 100% UPTIME SLA, PLEASE COMPLETE THE FORM BELOW.