100% UPTIME SLA

IO PROVIDES A 100% UPTIME SERVICE LEVEL AGREEMENT (SLA) ON POWER AND COOLING SYSTEMS, FIRE DETECTION AND SUPPRESSION SYSTEMS, NETWORK INFRASTRUCTURE, AND ACCESS CONTROL SYSTEMS.

Power

For customers who deploy dual-corded environment, IO has a 100% uptime service level objective.

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Temperature

IO will maintain an ambient temperature of approximately 72 degrees Fahrenheit.

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Humidity

IO will maintain an ambient humidity level of approximately 25%

Bandwidth

For customers who deploy dual-network feed, IO has a 100% uptime service level objective.

GET THE SLA

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FOR A COPY OF IO’S 100% UPTIME SLA, PLEASE COMPLETE THE FORM BELOW.