Meritage Homes

Meritage Homes designs and builds single-family attached and detached homes in the southern and western United States. The company offers homes for a range of homebuyers, including first-time, move-up, luxury, and active adult buyers in 12 metropolitan areas in Arizona, Texas, California, Nevada, Colorado, and Florida. The company was founded in 1985 and is based in Scottsdale, Arizona.

“IO Data Centers was able to get us moved and powered up in short order with no interruption in service.”

Chris Filandro, CIO

Challenge

Meritage had been working with another colocation provider and started to experience limitations that were beginning to impact the home builder’s IT operations. “They were unable to meet our power requirements, leaving us at a power standstill,” according to Chris Filandro, CIO for Meritage Homes. In addition to not being able to scale its power capacity, the colocation provider’s decentralized infrastructure proved to be inefficient and caused significant performance and customer service issues. “They had one team managing the facility, another team managing the ISPs and another managing the cross-connect service. This disparate management structure translated into increased cost, increased downtime and decreased customer satisfaction for us,” says Filandro. “We were getting less for more – we needed a change.”

Why IO

In March 2008 Meritage moved its IT systems to IO. Meritage’s team looked at a number of data center solutions providers and determined that while price was important, the service level was more important – especially given Chris’ most recent experiences. He had worked with the IO team in the past and liked the company’s design-build-operate methodology and approach. “We chose IO because of their expertise, knowledge and customer service,” says Filandro. “We were looking for a provider that was focused on providing enterprise-grade data center space, power and network access – IO had it all.” In addition, Meritage wanted a provider that was flexible and could quickly scale to meet the changing demands of their business.

Solution

Meritage utilizes 340 square feet of data center space in a custom designed colocation cage, 20 MB of bandwidth and 50 kW of conditioned, system-diverse grade-conditioned power. Meritage uses the cage to house the company’s IT systems. “We needed a colocation partner that could provide reliable, scalable power,” says Filandro. “IO was able to get us moved and powered up in short order with no interruption in service.”

Results

Since Meritage decided to move its IT systems to IO, the company has seen a 30% reduction in its monthly data center costs. Uptime has increased as well, which has resulted in improved productivity and operational effectiveness. “IO has executed flawlessly,” say Filandro. “They allow me to focus on my business. I don’t worry about the data center anymore and that lets me sleep a little easier at night.”